1. Requests, availability and minimum rental
A website enquiry or saved member trip does not reserve a vehicle. V-Care must confirm vehicle availability, dates, pickup and return times, price, and the rental agreement before your booking is final. The minimum rental is three days. One-day and two-day rentals are not available.
2. Driver requirements and documents
Drivers must be at least 25 years old, have at least two years of driving experience, and hold an original valid driver’s licence. V-Care asks international visitors to bring an international driving permit. Contact us before travel to confirm the applicable local visitor permit requirements and any additional documents for your licence.
3. Rates and what your quote includes
All advertised prices are in USD. The current indicative rates are $50–60 per day for three days (the exact three-day rate must be confirmed), $50–55 per day for four to six days, and $45 per day for seven to thirteen days. Fourteen days or longer is negotiated. Your written quote confirms the applicable rate before you book.
Estimates on this site exclude the refundable security deposit, location-based delivery or collection fees, and any permit or other applicable charge. Request a complete written quote. No online payment is collected through this website.
4. Refundable security deposit
Allow $200–500 USD for the deposit; V-Care confirms the exact amount, method of payment and refund arrangements in your quote and agreement. The deposit is refundable after the vehicle is returned and any applicable charges are assessed.
Where applicable under the rental agreement, the security deposit may be used for:
- Vehicle damage or loss during the rental period.
- Missing accessories or equipment.
- Excessive cleaning or interior damage.
- Fuel shortages and late-return charges.
- Traffic or parking fines and other charges incurred during the rental.
- Other costs for which the renter is responsible under the rental agreement.
The deposit is not a limit on liability. Where covered costs exceed the deposit, the renter may remain responsible for the balance under the rental agreement.
5. Insurance and incidents
Vehicles are properly insured to meet rental requirements, and insurance is included. Ask for the applicable coverage, excess, exclusions, and incident-reporting procedure before signing. Insurance does not mean every type of damage or loss is covered.
Contact V-Care promptly in the event of damage, an accident, breakdown or a flat tyre. A spare tyre is provided. Follow the instructions in your rental agreement for reporting and assistance.
6. Pickup, delivery and return
Airport pickup is available by arrangement. Delivery and collection depend on the requested location and may involve additional costs. Confirm the location, meeting instructions, flight details, and collection times in advance.
7. Full-to-full fuel policy
All vehicles are supplied with a full tank of fuel and must be returned with a full tank. Fuel shortages may result in a charge under the rental agreement.
8. Use, extensions and late returns
You may explore Saint Lucia in your rental, subject to road conditions and the permitted-use conditions of your agreement. Contact us for route guidance when needed. Request an extension before the scheduled return; all extensions depend on availability and an agreed revised rate. Late-return charges may apply under the agreement.
9. Cancellations and changes
Contact V-Care as soon as your plans change. Cancellation, no-show, amendment and refund conditions must be provided in your written quote or rental agreement before you book; this website does not promise free cancellation.
10. Member area and website use
The member area is currently paused. When available, members can store contact details and save personal trip plans. Saving, removing or exporting a plan does not submit, confirm, amend or cancel a rental. Contact V-Care directly for all rental arrangements. Keep account access secure and provide accurate information. Vehicle illustrations and model reference specifications are representative; the actual vehicle is confirmed before booking.
11. Questions
Email victorcareservices@gmail.com or call +1 758 713 2278 for the final quote and rental agreement.